Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for the purpose of processing your order and then providing support and software updates. Occasionally we will send you an email that contains information related to your purchases and other products that we sell; you may opt out of future emails of this nature by visiting the "My Account" page. The type of information we will collect about you includes your name, address, telephone number and email address. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check and modify the information that we hold about you by visiting the "My Account" page. The information which we hold will be held securely in accordance with our internal security policy and the law, and never shared with any third party for marketing purposes. Our online store requires the use of web browser "cookies" to verify your identity.

Payment & Security

Payment can be made via PayPal, credit card or bank transfer. All payments are processed on our behalf by PayPal using secure encryption technology. This website does not record or otherwise store youe credit card information at any time. For international purchases, all taxes and duties are the responsibility of the purchaser.

Shipping & Returns

Items which are in stock usually ship on the next business day after your order is placed. Occasionally this might not be possible in which case we will notify you promptly. Shipping times are supplied by our postal carriers and are indicative only. Any item may be returned in original condition for any reason within 30 days for a full refund less shipping charges. If the item is found to be defective, shipping charges will also be refunded. All hardware items carry a 12 month return-to-base warranty, and will be replaced free of charge with the same or equivalent item. We may offer a refund at our option.